服务条款
Welcome to QIBow. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions.
1. Artisanal, Gemstone & Metalcraft Disclaimer
- Natural Gemstone Variations: Each natural crystal and gemstone is unique. Internal inclusions, ice cracks, color nuances, and slight mineral surface variations are standard organic traits of natural stones, not quality defects.
- Metals & High Jewelry Craftsmanship: Our collection integrates complex traditional jewelry techniques, including hand-carving, metal chasing/repoussé (錾刻), precision soldering (焊接), gem-setting (镶嵌), and hand-forging. Subtle hand-tool marks, delicate solder joins, texture variations in carved details, or minor asymmetry reflect the genuine soul of bespoke metalwork and human touch.
- Metal Properties & Natural Oxidation: Components crafted from sterling silver, gold-plated copper/brass, Urushi lacquer, or vintage metal elements may undergo natural oxidation or develop a unique patina over time due to exposure to air, humidity, and natural skin oils. This is an inherent physical quality of fine metalwork and traditional materials.
- Cultural & Metaphysical Notice: References to spiritual, energetic, or Himalayan cultural traditions are intended solely for artistic appreciation and inspirational value. They do not constitute medical, physical, or psychological advice or treatment.
2. Color & Display Variance
We make every effort to display the true colors and textures of our items. However, due to variations in screen settings, monitor color calibrations, and photography lighting, actual colors may vary slightly from what appears on your screen.
3. Product Care & Wear
To preserve the beauty of fine metals, soldered joins, hand-set gems, lacquer beads, and natural gemstones, avoid direct contact with water, perfume, lotion, and harsh chemicals. Damage resulting from improper handling, vigorous impact, or standard wear and tear is not covered under warranty.
4. Intellectual Property
All content on this site, including images, brand designs, artwork, text, and product names, is the exclusive intellectual property of QIBow and may not be reproduced without explicit written consent.
5. Modifications to Terms & Custom Inquiries
We reserve the right to update, change, or replace any part of these Terms of Service at any time. For questions regarding our product disclaimers, custom order arrangements, or policy details, please reach out to us at support@qibow.co.
6. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with applicable commercial and business laws.
7. Contact Information
Questions about the Terms of Service should be sent to our official support desk at:
Trade Name: QIBow
Legal Entity: Hong Kong TengdaVansy International Trading Co., Limited
Customer Support Email: support@qibow.co
Response Time: Within 24–48 business hours